864-256-1855

Greenville / Spartanburg

Petzu Policies

Petzu Policies

Petzu is a family owned and operated business committed to providing the very best care in the very best environment possible. We strive to make your experience and our guests' experience easy and enjoyable. We have created a fully featured facility that is safe, clean, fun and colorful!

Reservations must be made for doggy daycare and for boarding services. Overnight guests are charged each night the pet is at our facility, NOT a 24-hour period (just like a hotel).

We do not currently have a facility to accomodate cats.

Due to the communal nature of our playgroups, and for safety concerns, Petzu does not allow any aggressive dogs or fence jumpers for boarding or daycare.

Dogs must arrive on a leash wearing a flat, quick release, snap on collar for their safety.

A non-refundable, non-transferrable $25.00 deposit is required per reservation request. The deposit is applied to the final balance at the completion of your pet’s stay.

All dogs must be current on rabies, DHLPP and Bordetella before a boarding or doggy daycare request will be confirmed. Proof of current vaccinations must be in our system no less than 72 hours before the first day of your reservation.  Vaccinations must be administered at least seven days prior to boarding or attending doggy daycare.

What to bring for boarding? We provide elevated beds, but you may bring machine washable bedding from home. Labeled food and treats. Toys.  Petzu will do their best to return items in the same condition but is not responsible for lost or damaged items brought from home. Please DO NOT bring bowls, rawhides or breakable items.

In order to provide our staff with as much time with family as possible, there are no Check-In or Check-Out services provided on major holidays. Your pet will still receive the utmost care!